How to contact Camp Leaders
You can find contact details for your local office and the US office on the Camp Leaders website or in your Camp Leaders profile.
Office hours and response times
Camp Leaders offices operate during standard business hours in each country. Response times vary depending on how busy the season is, but the team aims to reply as quickly as possible. During peak periods (spring and early summer), it may take a little longer.
Your local office vs the US office
Camp Leaders has offices in multiple countries. Your local office handles your application, placement, and pre-departure support. The US office handles in-country support while you are at camp, including the 24/7 support line.
If you are at camp and need help, contact the US office. For application-related questions before you travel, contact your local office.
How to contact your visa sponsor
Your visa sponsor's contact information is listed on your DS-2019, on your visa, and in the visa section of your Camp Leaders profile. It is mandatory to know who your sponsor is and how to reach them.
GDPR and sharing information with parents
Due to data protection regulations, Camp Leaders can only share certain details of your application with your parents or guardians. Once you give permission, they can act on your behalf and Camp Leaders can fully disclose information to them.
If you would like your parents to be able to contact Camp Leaders on your behalf, let the team know.